Our customers information are NOT made available to other companies for any reason.
We value each and every one of our subscribers and their right to privacy.

Whenever we request the identity of a visitor, we will clearly indicate the purpose of the inquiry before the information is requested.
We maintain a strict "No-Spam" policy that means that we do not intend to sell, rent, or otherwise give your e-mail address to a third-party, without your consent.

Bed and Breakfast Florence Chain s.r.l. is the sole owner of the information collected on www.bed-and-breakfast-florence.com.
We collect information from our users at several different points on our Web site.

In order to get an answer from us a user must complete the message form. A user is required to give his/her email address and if booking also a contact name.
We use this information to contact the user about services on our site for which he/she has expressed interest and to inform him/her about useful services he/she can use during his/her stay.

We request information from the user on our payment form. A user must provide his/her email address

To input of the financial information (such as credit card number, card holder name, expiration date) the user is redirected to the secure server of Banca Sella bank authorized by the credit card issuer.
Banca Sella processes the financial information of the user and return to us the authorization code and the card holder name.

If we have trouble processing a reservation the information is used to contact the user. If the user requests to us more details about the financial transaction, we use the authorization code and the credit card holder name to track the payment.

A cookie is a piece of data sent by the site server and stored on the user's computer.
We do not use cookies on our site

Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

We partner with Banca Sella to provide online payment. When the user fills in the payment form, we share card holder name, and email address which are necessary for the third party to provide the service. These third parties are not allowed to use personally identifiable information except for the purpose of providing the service.

In the event Bed and Breakfast Florence Chain s.r.l. goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users' personal information will, in most instances, be part of the assets transferred.
Users will be notified via email prior to a change of ownership or control of their personal information.
If as a result of the business transition, the users' personally identifiable information will be used in a manner different from that stated at the time of collection they will be given choice consistent with our notification of changes section.

This Web site contains links to other sites. Please be aware that Bed and Breakfast Florence Chain s.r.l. is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.
This privacy statement applies solely to information collected by this Web site.

This Web site takes every precaution to protect our users' information.
When users submit sensitive information via the Web site, their information is protected both online and off-line.
When the user is asked to enter sensitive information (such as credit card number), his/her browser is redirected toward our partner site Banca Sella and that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when users are just 'surfing'.
Anyway Bed and Breakfast Florence Chain s.r.l. doesn't store any sensitive information.

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We will use information in accordance with the privacy policy under which the information was collected.
If, however, we are going to use users' personally identifiable information in a manner different from that stated at the time of collection we will notify users via email.
Users will have a choice as to whether or not we use their information in this different manner.
However, if users have opted out of all communication with the site, then they will not be contacted, nor will their personal information be used in this new manner.
In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Web site notifying users of the change.
In some cases where we post a notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.